Welcome to Huat Audio! ๐Ÿงง

Who you are

Today you're the new AI operations team at Huat Audio, a Singapore company that makes premium speakers. Everything here is made up for practice, so you can't break anything.

What's happening

On Thu 3 Dec, Huat Audio launches the Huat Ah Prestige, a gold "prosperity lantern" smart speaker, at Skyline Rooftop. 150 guests, press and partners are coming. The event team is swamped, and that's where you come in.

Huat Ah Prestige gold lantern smart speaker (fictional product)
Huat Ah Prestige (fictional product)

Your mission as a team

Build a team of AI helper bots that take the busy work off the event team. By 4:45pm, your bots should have:

How the day works

The full brief (company, product specs, venue, key people)

Huat Audio, the company

  • Founded in 1988 by Mr Tan Ah Huat as a radio repair shop at Sim Lim Square.
  • In 2005 the founder's daughter took over and turned it into a home-audio brand.
  • Today: 85 staff, HQ and showroom at 18 Kaki Bukit Road, and 3 stores (Plaza Singapura, Jewel Changi, Tampines Mall).
  • Best-known product: the Huat Classic bookshelf speaker (2015), 40,000 units sold.

Huat Ah Prestige: product specs

SpecDetail
Size and weight9 cm tall, 7 cm across, 380 g
FinishBrushed gold aluminium with a red fabric grille
Sound360ยฐ sound, 20 W, one 40 mm driver and a passive bass radiator
Lantern glow12 warm-light modes that pulse with the beat
BatteryUp to 18 hours, USB-C charging, full in 2.5 hours
ConnectionsBluetooth 5.3, pairs with a second lantern for stereo
VoiceWorks with Siri and Google Assistant through your phone
In the boxSpeaker, USB-C cable, red gift box with a hongbao sleeve
Warranty1 year, local service centre
PriceSGD 199, or SGD 169 early-bird for launch guests only
Not approved to claimWaterproof, or "best sound in Singapore"

The launch venue

Thu 3 Dec 2026, 7โ€“10pm.

  • Skyline Rooftop, Level 33, Marina Bay Link Tower, 8 Marina Boulevard.
  • Getting there: MRT to Downtown station, exit B, then a 3-minute walk.
  • Parking: basement car park, SGD 6 per entry after 6pm.
  • Dress code: smart casual with a touch of red or gold.
  • Capacity 200. Wet-weather backup: indoor space on Level 32.

Run of the night

TimeWhat happens
7:00pmGuests arrive
7:30pmLion dance
8:00pmProduct reveal
8:30pmLo hei toast
9:00pmNetworking and early-bird sales
10:00pmEnd

Key people (who each bot works for)

LaptopBotWorks forTitle / role
1Team ManagerJoanne NgEvents Manager. The only approver: prices and anything posted publicly
2Client HelperMarcus LeeClient Relations
3Marketing HelperPriya NairMarketing
4Shopping HelperDaniel KohPurchasing
5Event Planner + Money HelperMei Ling TanOperations and Finance

Joanne Ng is the only approver. Every other laptop sends its drafts to Joanne before anything is posted or paid.

Everything in this brief is made up for practice.

Build Ops Tools with AI Agents ยท Fri 6 Nov 2026

Class Padlet board (post results) Day info Trial sign-up

Pick your role ๐Ÿ‘‡

Front Office Team

Team Manager BuilderLaptop 1Team Manager TesterLaptop 1Client Helper BuilderLaptop 2Client Helper TesterLaptop 2Marketing Helper BuilderLaptop 3Marketing Helper TesterLaptop 3

Back Office Team

Shopping Helper BuilderLaptop 4Shopping Helper TesterLaptop 4Event Planner BuilderLaptop 5Event Planner TesterLaptop 5Money Helper BuilderLaptop 5

Laptops

LaptopLabelBotsTeam
1[Laptop 1]Team ManagerFront Office
2[Laptop 2]Client HelperFront Office
3[Laptop 3]Marketing HelperFront Office
4[Laptop 4]Shopping HelperBack Office
5[Laptop 5]Event Planner, Money HelperBack Office

Day at a glance

TimeBlockNote
08:30Doors openTrainer has all 5 laptops signed in to Grokbot
09:00โ€“09:40Welcome and introsTrainer demo
09:40โ€“10:00Set up Google togetherWhole class
10:00โ€“10:10Module 1: First bot
10:10โ€“10:25DebriefWhat an agent is
10:25โ€“10:40Break
10:40โ€“11:25Module 2: CRAFT setup
11:25โ€“11:30DebriefInstructions and memory
11:30โ€“12:20Module 3 part 1: Main job
12:20โ€“12:30DebriefTools and Pages
12:30โ€“13:15Lunch
13:15โ€“14:15Module 3 part 2: Stretch job
14:15โ€“14:30DebriefSkills and browser control
14:30โ€“14:45Break
14:45โ€“15:30Module 4: Safety tests
15:30โ€“15:45DebriefPrivacy, access and safety
15:45โ€“16:15Module 5: Next hire
16:15โ€“16:45Demos
16:45โ€“17:00Wrap-upPost results to Padlet and fill in the reflection

Class rules

Day info

Where to post your results

All instructions live on this website. The class Padlet board is only for posting what you make.

LaptopOutputs of the dayPost to Padlet section
Laptop 1Team Manager bot; CRAFT prompt; '[Laptop 1] Launch Task List' Page; '[Laptop 1] 9am Digest'; safety card; next-hire brief; Padlet postLaptop 1 โ€“ Team Manager
Laptop 2Client Helper bot; CRAFT prompt; draft enquiry reply; 2 '[Laptop 2]' Calendar events; safety card; next-hire brief; Padlet postLaptop 2 โ€“ Client Helper
Laptop 3Marketing Helper bot; CRAFT prompt; poster; promo video or storyboard; safety card; next-hire brief; Padlet postLaptop 3 โ€“ Marketing Helper
Laptop 4Shopping Helper bot; CRAFT prompt; supply list; 'Huat Supply Quotes [Laptop 4]' Sheet; launch website (live link or Page); safety card; next-hire brief; Padlet postLaptop 4 โ€“ Shopping Helper
Laptop 5Event Planner and Money Helper bots; 2 CRAFT prompts; '[Laptop 5] Guest List Clean' Sheet; '[Laptop 5] To-Do' Page; '[Laptop 5] Weekly Budget Update'; safety card; next-hire brief; 2 Padlet postsLaptop 5 โ€“ Event Planner + Money Helper

Bonus activities go to the Bonus outputs section.

Module outcomes

TimeModuleOutput
09:40โ€“10:00Set up Google togetherA new Gmail account connected for Calendar and Sheets (Gmail optional), with its name recorded on the trainer's paper card.
10:00โ€“10:10Module 1: First botYour Team Manager bot, plus one reply about the whiteboard photo.
10:40โ€“11:25Module 2: CRAFT setupA CRAFT setup prompt written on paper and pasted into the bot. It includes your label rule.
11:30โ€“12:20Module 3 part 1: Main jobSee your role page (different for each laptop)
13:15โ€“14:15Module 3 part 2: Stretch jobSee your role page (different for each laptop)
14:45โ€“15:30Module 4: Safety testsA safety card: 2 trick prompts, the bot's replies and the fix you made, plus 1 result from visiting another laptop.
15:45โ€“16:15Module 5: Next hireA next-hire job brief: name, job, tools needed and one risk.
16:15โ€“16:45DemoA 3-minute live demo (4 minutes for the trio) and a results post on Padlet.

Set up Google together (09:40โ€“10:00)

Output: A new Gmail account connected for Calendar and Sheets (Gmail optional), with its name recorded on the trainer's paper card.

LaptopJob
Laptop 1Types on the projector
Laptop 2Picks the name and password (trainer card)
Laptop 3Reads out what Google asks
Laptop 4Phone verification (one volunteer's phone)
Laptop 5Records progress and errors
  1. Laptop 1 opens a private browser window and goes to accounts.google.com.
  2. Choose to create a new account for personal use.
  3. Laptop 2 gives the made-up first and last name.
  4. Type the made-up birth date (adult) and gender from the trainer card.
  5. Laptop 2 suggests the Gmail address. If it is taken, add a number.
  6. Laptop 2 reads the password from the trainer's paper card. Type it twice.
  7. If Google asks for a phone number, laptop 4's volunteer types theirs and reads out the code.
  8. If Google refuses or blocks you, stop. The trainer switches to the spare account.
  9. Skip the optional extras if Google allows it, then agree to the terms.
  10. In Grokbot on laptop 1, ask the Team Manager bot: What is on my Google Calendar today?
  11. When the bot shows a connect card, click it and sign in with the class account. Allow Calendar and Sheets.
  12. Laptop 5 ticks each finished step on the paper checklist.

Safety rules

Demo running order (16:15โ€“16:45)

  1. Laptop 1 โ€“ Team Manager (3 min)
  2. Laptop 2 โ€“ Client Helper (3 min)
  3. Laptop 3 โ€“ Marketing Helper (3 min)
  4. Laptop 4 โ€“ Shopping Helper (3 min)
  5. Laptop 5 โ€“ Event Planner + Money Helper (4 min)
  6. Trainer closes with the hand-off demo

Every demo: